Last updated: 23:05 23/07/2023 NZDT.
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All sales on our website are final and non-refundable.
We do not accept returns or exchanges. Please make sure to review your purchase carefully before completing your transaction.
If you have any questions or concerns about a product, please reach out to our customer support team before making your purchase. We are not responsible for any mistakes made on the customer's end, such as purchasing the wrong item.
Chargebacks, Disputes, and Payment Disputes:
In the event of a chargeback or payment dispute initiated by the customer with their payment provider, we take such matters very seriously. Engaging in fraudulent activities or attempting a chargeback without a valid reason will result in immediate and permanent removal from our services.
Customers are urged to communicate directly with our customer support team to resolve any issues they may encounter with their purchase. We are committed to providing excellent service and addressing any concerns promptly and fairly.
Please be aware that fraudulent chargebacks not only harm our business but also contribute to increased costs, which can impact the prices we offer to honest customers.